Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Excelsior - Zermatt

 Free Wi-Fi
 Sports activities

Tennis court

Cycling

Hiking

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Pets

Pets allowed

 Shuttle

Free shuttle service

Overview

Hotel Excelsior is a 3-star quiet property offering a non-smoking accommodation steps away from Furi - Riffelberg, Matterhorn Glacier Paradise and Zermatt. The hotel opened its doors in 1964 and was remodeled in 2012.

Ski Lift Zermatt are located just 850 meters from the venue. Guests will find Zermatt city center within a 10-minute walk from the property.

Zermatt railway train station lies within a 10-minute walk. Fast access to Lugano airport within 90 km is provided.

Rooms

There are 23 rooms including Small Junior Suite, Large Junior Suite and Spacious Double Room in Hotel Excelsior, where guests can enjoy a panoramic view of the mountain and make use of free Wi-Fi, a private safe, satellite TV, a minibar and a seating area. The property offers views of Matterhorn from the rooms. Bathrooms are fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

At the restaurant French dishes are served. Le Mazot and Biner are situated in a ski area, about 50 meters from the venue.

Services

The hotel offers free shuttle bus service, laundry and wake up service together with a designated smoking area, a safe deposit box and an elevator for guests' comfort.

Relax

Guests will take advantage of snow skiing, hiking and cycling available on site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the business center for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   23.

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Facilities

General

  • Free Wi-Fi
  • Front desk
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Elevator

Sports & Fitness

  • Skiing
  • Cycling
  • Hiking
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Shops/Commercial services

Dining facilities

  • A la carte restaurant
  • Fine dining
  • Bar/Lounge area

Meeting facilities

  • Meeting room

Leisure facilities

  • Garden area

Room view

  • City view

Room facilities

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Mirror

Media

  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    100 m
Airports
  • Lugano (LUG)
    89.8 km
Train Stations
  • Zermatt railway station
    500 m
  • Train Stations
    100 m
  • Bus stop
    11.8 km
Restaurants
  • Le Mazot
    0 m
  • Parnass Restaurant
    40 m
Ski areas
  • Pollux
    360 m
  • Zermatt-Matterhorn Ski Resort
    3.3 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior photos Room
Small Junior Suite
Size: 35 m²
Check Prices
  • Shower
— Less information+ More information
Room facilities
    Hotel Excelsior photos Room
    Large Twin Room
    Bed type: 2 Single beds
    Check Prices
    • Shower
    — Less information+ More information

    Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

    Room facilities
      Hotel Excelsior photos Room
      Large Suite
      Bed type: Double bed
      Size: 42 m²
      Check Prices
      • Shower
      — Less information+ More information

      One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

      Room facilities
        Hotel Excelsior photos Room
        Large Junior Suite
        Size: 35 m²
        Check Prices
        • Shower
        — Less information+ More information

        Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

        Room facilities
          Hotel Excelsior photos Room
          Single Room
          Bed type: 1 Single bed
          Size: 18 m²
          Check Prices
          • Private bathroom
          — Less information+ More information

          Renovated single room on the north side with view to the village, TV/radio, telephone, minibar and safety box The bathroom with shower/WC and hairdryer.

          Room facilities
            Hotel Excelsior photos Exterior Hotel information
            Deluxe Double Room
            Bed type: Double bed
            Size: 29 m²
            Check Prices
            • Private bathroom
            — Less information+ More information

            Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

            Room facilities
              Hotel Excelsior photos Room
              Spacious Double Room
              Bed type: Double bed
              Check Prices
              • Private bathroom
              — Less information+ More information

              Beautiful spacious double room for a minimum of two people, on the north side, TV / radio, telephone, minibar and safe Renovated bathroom with shower / WC and hairdryer

              Room facilities

                How to reach hotel

                hotel Hotel Excelsior - Zermatt Zermatt location
                Show big map »

                Hotel Address:

                Hofmattstrasse 38, Zermatt, Switzerland, 3920

                Get directions
                City Center
                • Zermatt
                  100 m
                Airports
                • Lugano (LUG)
                  89.8 km
                Train Stations
                • Zermatt railway station
                  500 m
                • Train Stations
                  100 m
                • Bus stop
                  11.8 km
                Restaurants
                • Le Mazot
                  0 m
                • Parnass Restaurant
                  40 m
                Ski areas
                • Pollux
                  360 m
                • Zermatt-Matterhorn Ski Resort
                  3.3 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  4
                • Number of rooms:
                  23

                Hotel Awards

                SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Switzerland

                Use Badge

                Hotel Excelsior Location

                Legend
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                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

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                What's nearby

                Tourist attractions

                • Zermatt - 4.6 km

                Popular areas

                • City Center - 100 m

                Places of interest

                • Gemeindeverwaltung - 200 m
                • Mountaineers' cemetery - 200 m
                • Matterhorn glacier paradise - 800 m
                • Matterhorn Express - 800 m
                • Zermatt - Furi - 800 m
                • Furi - Riffelberg - 2.5 km
                • Furi - Trockener Steg - 2.5 km
                • Riffelberg - Gifthittli - 3.0 km
                • Schwarzsee - 4.4 km
                • Gorner Ridge - 4.9 km
                • Gorner Ridge - 4.9 km

                Train stations

                • Zermatt railway station - 400 m

                Convention centers

                • Vernissage Centre Culturel - 100 m

                Shopping areas

                • Matterhorn Museum - 200 m

                Amusement

                • FIZ Fun In Zermatt AG - 200 m

                Galleries

                • Matterhorn Golf club - 300 m

                Ski Areas

                • Ski Lift Zermatt - Furi - 800 m

                Local attractions

                • The Matterhorn - 5.0 km
                  ZermattSwitzerland
                • Breithorn - 8.9 km
                  ZermattSwitzerland
                • Allalinhorn - 10.9 km
                  Saas-Fee
                • Matterhorn Glacier Paradise - 5.9 km
                  Zermatt 3920Switzerland
                • Klein Matterhorn - 9.2 km
                  Switzerland

                Near the hotel

                • Stoked Swiss Ski and Snowboard School - 210 m
                  Bahnhofstrasse 72, Zermatt
                • Pollux - 360 m
                  ZermattSwitzerland
                • Zermatt Fun - 960 m
                  CP 281, Zermatt
                • Matterhorn Museum - 270 m
                  Kirchplatz, Zermatt
                • Sunnegga Paradise - 460 m

                Restaurants nearby

                • Le Mazot - 0 m

                  Phone: 41 027 966 06 06

                  60% likes this, based on 55 reviews

                • Biner - 40 m

                  Address: Uferweg 1
                  Phone: +41 279676167

                  72% likes this, based on 33 reviews

                • Vieux Valais - 60 m

                  Address: Hoffmattstrasse

                  63% likes this, based on 40 reviews
                  Cuisine: Italian

                • Parnass Restaurant - 40 m

                  Address: Vispastrasse 4
                  Phone: 00 41 27 967 11 79

                  85% likes this, based on 37 reviews

                • Z'ART - 60 m

                  Address: Zum Steg 3
                  Phone: + 41 27 967 45 25

                  74% likes this, based on 57 reviews
                  Price Range: CAD 16 - CAD 64

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  4
                • Number of rooms:
                  23

                Hotel Awards

                SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Switzerland

                Use Badge

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                Alex Lodge Zermatt
                5 stars
                0.7 km
                Cities nearby
                • Stalden hotels - 26 km
                • Agarn hotels - 31 km
                • Saas-Fee hotels - 17 km
                • Grimentz hotels - 22 km
                • Tasch hotels - 6 km
                • Grachen hotels - 21 km
                • Visp hotels - 32 km
                • Sierre hotels - 34 km
                • Brig hotels - 37 km
                • Saas-Almagell hotels - 17 km

                Hotel Excelsior Reviews

                Guest reviews are submitted by our customers after their stay at Hotel Excelsior

                Average guest rating

                8.6out of 10
                Superb
                Based on 44 reviews

                Rating by category:

                Location
                6.0
                Rooms
                8.0
                Service
                6.0
                Value
                6.0
                Dining
                6.0

                Guest reviews

                • Older travelers
                  8.2

                  nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

                  would stay there again.. no complaints.

                • Older travelers
                  10.0

                  Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

                  Restaurant closed for evening meals, as "out of season".

                • Couple
                  10.0

                  perfect location, nicely renovated rooms, friendly service

                • Older travelers
                  7.0

                  Location close to rail. Nice breakfast. Very helpful staff.

                  We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

                • Single
                  7.8

                  The staff is friendly, cosy room with balcony.

                • Couple
                  9.6

                  This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

                • Older travelers
                  9.6

                  Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

                  New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

                • Group of friends
                  9.6

                  Room was so clean, just lovely & location perfect

                  Needs more pillows

                • Family with children
                  8.8

                  As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

                  Teh reception staff was a bit stiff in body language

                • Family with children
                  7.8

                  Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

                • Group of friends
                  9.6

                  Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

                  N.A.

                • Couple
                  9.2

                  very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

                  The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

                • Older travelers
                  8.2

                  Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

                • Older travelers
                  7.8

                  Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

                  The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

                • Group of friends
                  7.8

                  The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

                  The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

                How to reach hotel

                hotel Hotel Excelsior - Zermatt Zermatt location
                Show big map »

                Hotel Address:

                Hofmattstrasse 38, Zermatt, Switzerland, 3920

                Get directions
                City Center
                • Zermatt
                  100 m
                Airports
                • Lugano (LUG)
                  89.8 km
                Train Stations
                • Zermatt railway station
                  500 m
                • Train Stations
                  100 m
                • Bus stop
                  11.8 km
                Restaurants
                • Le Mazot
                  0 m
                • Parnass Restaurant
                  40 m
                Ski areas
                • Pollux
                  360 m
                • Zermatt-Matterhorn Ski Resort
                  3.3 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  11 am
                • Year renovated:
                  2012
                • Number of floors:
                  4
                • Number of rooms:
                  23

                Hotel Awards

                SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Switzerland

                Use Badge