Hotel Excelsior - Zermatt

Hofmattstrasse 38, Zermatt, Switzerland, 3920  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Excelsior - Zermatt

Free Wi-Fi
Parking

No parking

Luggage storage
24-hour
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Coffee shop

Shuttle

Free shuttle service

Laundry
TV

Flat-screen TV

Overview

Hotel Excelsior is placed in a ski area of Zermatt in the vicinity of Furi - Trockener Steg, Furi - Riffelberg and Forest Fun Park. This family-run hotel was opened in 1964 and renovated in 2012.

This property is positioned in the center of Zermatt. The venue is set just 10 minutes' walk from Zermatt center.

Hotel Excelsior offers a panoramic view to its guests.

Hotel Excelsior is at a short distance from Zermatt railway train station. Lugano airport lies within about 90 minutes' drive.

Rooms

Hotel Excelsior offers 23 guestrooms appointed with a heating system, a minibar, a personal safe, a private balcony and complimentary wireless internet with all the sights of Zermatt within easy access. The non-smoking rooms feature the mountain view. They are fitted with spacious bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

French meals are served at the restaurant. Le Mazot and Z'ART are located within 50 meters away.

Services

There are a baggage storage, an elevator and a safety deposit box provided on-site.

Relax

Guests will take advantage of snow skiing, hiking and cycling available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   23.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • No parking
  • Safe deposit box
  • Front desk
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Elevator
  • Coffee shop

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling
  • Tennis court

Services

  • Free shuttle service
  • Laundry
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining facilities

  • A la carte restaurant
  • Fine dining
  • Bar/ Lounge area

Meeting facilities

  • Meeting room

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Sun terrace
  • Garden area

Room view

  • City view
  • Mountain view

Room facilities

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Bottled water
  • Mirror

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Excelsior - Zermatt Zermatt location
Show big map »

Hotel Address:

Hofmattstrasse 38, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    100 m
Airports
  • Lugano (LUG)
    89.8 km
Train Stations
  • Zermatt railway station
    500 m
  • Train Stations
    100 m
  • Bus stop
    11.8 km
Restaurants
  • Le Mazot
    0 m
  • Parnass Restaurant
    40 m
Ski areas
  • Pollux
    360 m
  • Zermatt-Matterhorn Ski Resort
    3.3 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    23

Hotel Awards

SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Excelsior photos Room
Small Queen Room
Bed type: Queen-size bed
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  • Private bathroom
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small room with a queen-sized bed on the north side with view to the village, TV/radio, telephone, minibar and safety box Renovated bathroom with shower/WC and hairdryer.

Room facilities
    Hotel Excelsior photos Room
    Small Junior Suite
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    • Shower
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    Room facilities
      Hotel Excelsior photos Room
      Large Twin Room
      Bed type: 2 Single beds
      Check Prices
      • Shower
      — Less information+ More information

      Twin-room with bathtub or shower/WC,balcony with a fantastic view of the old part of the village and of the famous Matterorn

      Room facilities
        Hotel Excelsior photos Room
        Large Suite
        Bed type: Double bed
        Check Prices
        • Shower
        — Less information+ More information

        One large suite on the south side with a fantastic view to the old part of the village and of the famous Matterhorn. The large separately sleeping room with TV/radio and balcony. The sliding door to the living room, with sofa, minibar, TV/Radio, phone, safety box and balcony. The large bathroom with double washbasin, bathtub and shower/WC, towel heating and hairdryer.

        Room facilities
          Hotel Excelsior photos Room
          Large Junior Suite
          Check Prices
          • Shower
          — Less information+ More information

          Junior Suite with a small living room and sliding door to the seperat sleeping room with balcony large bathroom with shower/WC and towelheater

          Room facilities
            Hotel Excelsior photos Room
            Single Room
            Bed type: 1 Single bed or Double bed or Twin beds
            Size: 18 m²
            Check Prices
            — Less information+ More information
            Room facilities
              Renovated Room
              Bed type: 1 Single bed
              Check Prices
              — Less information+ More information

              Renovated single room on the north side with view to the village, TV/radio, telephone, minibar and safety box The bathroom with shower/WC and hairdryer.

              Hotel Excelsior photos Room
              Suite
              Check Prices
              • Shower
              — Less information+ More information
              Room facilities
                Hotel Excelsior photos Exterior Hotel information
                Junior Suite
                Check Prices
                • Shower
                — Less information+ More information
                Room facilities
                  Hotel Excelsior photos Room
                  Deluxe Double Room
                  Bed type: Double bed
                  Size: 29 m²
                  Check Prices
                  • Private bathroom
                  — Less information+ More information

                  Nice new de Luxe double room on the south side with a fantastic view to the old part of the village and of the famous Matterhorn, minibar, TV/radio, phone and safety box. Separate toilet, bathroom with bathtub or shower, make-up table and mirror.

                  Room facilities
                    Hotel Excelsior photos Room
                    Spacious Double Room
                    Bed type: Double bed
                    Check Prices
                    • Private bathroom
                    — Less information+ More information

                    Beautiful spacious double room for a minimum of two people, on the north side, TV / radio, telephone, minibar and safe Renovated bathroom with shower / WC and hairdryer

                    Room facilities
                      Hotel Excelsior photos Exterior Hotel information
                      Economy Double Room
                      Bed type: Double bed
                      Size: 15 m²
                      Check Prices
                      • Shower
                      — Less information+ More information
                      Room facilities

                        How to reach hotel

                        hotel Hotel Excelsior - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Hofmattstrasse 38, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          100 m
                        Airports
                        • Lugano (LUG)
                          89.8 km
                        Train Stations
                        • Zermatt railway station
                          500 m
                        • Train Stations
                          100 m
                        • Bus stop
                          11.8 km
                        Restaurants
                        • Le Mazot
                          0 m
                        • Parnass Restaurant
                          40 m
                        Ski areas
                        • Pollux
                          360 m
                        • Zermatt-Matterhorn Ski Resort
                          3.3 km
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of floors:
                          4
                        • Number of rooms:
                          23

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge

                        Hotel Excelsior Location

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                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
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                        • General

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                        What's nearby

                        Tourist attractions

                        • Zermatt - 4.6 km

                        Popular areas

                        • City Center - 100 m

                        Places of interest

                        • Gemeindeverwaltung - 200 m
                        • Mountaineers' cemetery - 200 m
                        • Matterhorn glacier paradise - 800 m
                        • Matterhorn Express - 800 m
                        • Zermatt - Furi - 800 m
                        • Furi - Riffelberg - 2.5 km
                        • Furi - Trockener Steg - 2.5 km
                        • Riffelberg - Gifthittli - 3.0 km
                        • Schwarzsee - 4.4 km
                        • Gorner Ridge - 4.9 km

                        Train stations

                        • Zermatt railway station - 400 m

                        Convention centers

                        • Vernissage Centre Culturel - 100 m

                        Amusement

                        • FIZ Fun In Zermatt AG - 200 m

                        Museums

                        • Matterhorn Museum - 200 m

                        Golf courses and Country clubs

                        • Matterhorn Golf club - 300 m

                        Ski Areas

                        • Ski Lift Zermatt - Furi - 800 m

                        Local attractions

                        • The Matterhorn - 5.0 km
                          ZermattSwitzerland
                        • Breithorn - 8.9 km
                          ZermattSwitzerland
                        • Allalinhorn - 10.9 km
                          Saas-Fee
                        • Matterhorn Glacier Paradise - 5.9 km
                          Zermatt 3920Switzerland
                        • Klein Matterhorn - 9.2 km
                          Switzerland

                        Near the hotel

                        • Stoked Swiss Ski and Snowboard School - 210 m
                          Bahnhofstrasse 72, Zermatt
                        • Pollux - 360 m
                          ZermattSwitzerland
                        • Zermatt Fun - 960 m
                          CP 281, Zermatt
                        • Matterhorn Museum - 270 m
                          Kirchplatz, Zermatt
                        • Sunnegga Paradise - 460 m

                        Restaurants nearby

                        • Le Mazot - 0 m

                          Phone: 41 027 966 06 06

                          60% likes this, based on 55 reviews

                        • Biner - 40 m

                          Address: Uferweg 1
                          Phone: +41 279676167

                          72% likes this, based on 33 reviews

                        • Vieux Valais - 60 m

                          Address: Hoffmattstrasse

                          63% likes this, based on 40 reviews
                          Cuisine: Italian

                        • Parnass Restaurant - 40 m

                          Address: Vispastrasse 4
                          Phone: 00 41 27 967 11 79

                          85% likes this, based on 37 reviews

                        • Z'ART - 60 m

                          Address: Zum Steg 3
                          Phone: + 41 27 967 45 25

                          74% likes this, based on 57 reviews
                          Price Range: CAD 15 - CAD 61

                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of floors:
                          4
                        • Number of rooms:
                          23

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge

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                        Cities nearby

                        Hotel Excelsior Reviews

                        Guest reviews are submitted by our customers after their stay at Hotel Excelsior

                        Average guest rating

                        8.6out of 10
                        Superb
                        Based on 44 reviews

                        Rating by category:

                        Location
                        6.0
                        Rooms
                        8.0
                        Service
                        6.0
                        Value
                        6.0
                        Dining
                        6.0

                        Guest reviews

                        • Older travelers
                          8.2

                          nice view of Matterhorn from our room. staff friendly and helpful. location to everything in Zermatt was good. facility seemed clean, well kept and comfortable, price was ok considering how expensive Zermatt is.

                          would stay there again.. no complaints.

                        • Older travelers
                          10.0

                          Return visit as enjoyed stay here last year. Ideal location, short walking distance to train stations, shops and restaurants. Lovely clean south facing en-suite room with balcony.... Matterhorn can be seen, if weather permits! Polite, helpful, courteous staff. Very good buffet breakfast, included in price, which was always well stocked by efficient waitress.Offered service of hotel taxi to station on check out, but we preferred to enjoy our final few moments walking through Zermatt. Would definately stay here again. Price reflects quality of room, location, view etc.

                          Restaurant closed for evening meals, as "out of season".

                        • Couple
                          10.0

                          perfect location, nicely renovated rooms, friendly service

                        • Older travelers
                          7.0

                          Location close to rail. Nice breakfast. Very helpful staff.

                          We booked a double room. We got two single beds made up as such, pushed together and made to look a double with a cover blanket. We complained and got something a bit closer to a double bed. This practice seems to be increasing. It's false advertising. We have complained formally and got an apology and an offer of a free meal some time. That's nice, but we would ask that you do your part to stamp out this dishonest advertising practice.

                        • Single
                          7.8

                          The staff is friendly, cosy room with balcony.

                        • Couple
                          9.6

                          This hotel is newly. Very comfortable! Bath-room and Wash-room is separated. And person who reception is very kindness.

                        • Older travelers
                          9.6

                          Very informal, staff helpful, views from room. Resturant available in hotel with compeditive prices. Room facilities and confort.

                          New hotel being built within 100 mtr over next 2 years so crane obscures the perfect view of the Matterhorn.

                        • Group of friends
                          9.6

                          Room was so clean, just lovely & location perfect

                          Needs more pillows

                        • Family with children
                          8.8

                          As we were travelling with 2 kids, they upgraded us to a suite without any extra cost... the room had Matterhoen view, it was a nice cosy room, very clean and welll maintained. The restaurant staff was very helpful. We are pure vegeterian and they had no dishes to suit us... so on our request they made Maggi for us...(we gave them the maggi)... and there was no charges for these services. Also as and when required they helped us in warming milk (we provided milk), again with no extra charges... But yes, the staff (Reception and restaurant) looks slightly stiff in body language... but they are good.

                          Teh reception staff was a bit stiff in body language

                        • Family with children
                          7.8

                          Very nice Hotel, clean and good location, close to the center of the town. Breakfast was very good. We liked it very much !!!

                        • Group of friends
                          9.6

                          Clean room. Friendly and accommodating staff - packed breakfast when we plan to head out early the next day.

                          N.A.

                        • Couple
                          9.2

                          very friendly staff. the hotel is run by a family and they make you feel like at home. A strong positive that hotel guests were mostly mature couples from switzerland with no noisy foreigners. Location is very convenient right in the center of the town only 7 min walk from Rothorn lift, 10 min walk from Gornegrat train and next to a bus stop to Matterhorn area. Ideal for a 3-4 days ski weekend. Would consider coming back.

                          The hotel room was somewhat small, but it didn't really matter for us since we we leaving early to the sloped and coming back late in the evening. The breakfast could have been a bit better with some more warm dishes, but again only a minor negative.

                        • Older travelers
                          8.2

                          Very friendly staff. Good breakfast. Good rooms, especially with the view on Matterhorn.

                        • Older travelers
                          7.8

                          Cosy, traditional hotel, made special by the wonderful friendly staff, Perfect location for everywhere!

                          The rooms are amzingly small. You cant even pass each other, but its a traditional hotel and adds to the charm

                        • Group of friends
                          7.8

                          The breakfast was wonderful. Lots of choices. Very fresh. Nice dining room and friendly staff.

                          The room was smaller than we expected but there was a storage/closet/cupboard in the room. Nowhere really to put large luggage if you don't want to unpack all for 1 night. The tulle (netting material) that was used to decorate throughout the hotel is not necessary here. (Along shelf spaces, in planters, window sills). It just doesnt belong and takes away from the Swiss ambience we like.

                        How to reach hotel

                        hotel Hotel Excelsior - Zermatt Zermatt location
                        Show big map »

                        Hotel Address:

                        Hofmattstrasse 38, Zermatt, Switzerland, 3920

                        Get directions
                        City Center
                        • Zermatt
                          100 m
                        Airports
                        • Lugano (LUG)
                          89.8 km
                        Train Stations
                        • Zermatt railway station
                          500 m
                        • Train Stations
                          100 m
                        • Bus stop
                          11.8 km
                        Restaurants
                        • Le Mazot
                          0 m
                        • Parnass Restaurant
                          40 m
                        Ski areas
                        • Pollux
                          360 m
                        • Zermatt-Matterhorn Ski Resort
                          3.3 km
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2012
                        • Number of floors:
                          4
                        • Number of rooms:
                          23

                        Hotel Awards

                        SwissHOTEL AWARDSHighly RecommendedZermattHotel Excelsior

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Switzerland

                        Use Badge